
Motorers' Opinions
What Does Our Rating Mean?
It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.
Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.
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Sales Rating
4.9
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5.0"I love my Mini (my 2nd lease experience with this type of car), and I am very grateful to the two individuals who made my second Vista happening possible--Long Giang and Brad Kaplan took the time to plan this for me when I was helping my daughter have her baby in South Africa. I wish I could lease a Mini or BMW for my daughter in Johannesburg, but they do not have leasing programs there. This is my 4th car with this company. I bought my first BMW, then leased an X-3, then leased my Mini and now I have my new lease. It would seem that I have faith in and take pride in your institution. Thank you." Fredlyn R., North Bay Village, FL May 13, 2013
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5.0"Maria S was a delight to work with; she made the entire lease negotiation a pleasure. She is polite, knowledgeable, energetic and extremely professional. We are so glad we selected her; lucky for the dealership that she works there." Jeffrey M., Delray Beach, FL May 9, 2013
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5.0 Peter E., Boca Raton, FL May 8, 2013
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5.0 Kaitlynne V., Boca Raton, FL May 8, 2013
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5.0 Joanne B., Boynton Beach, FL May 8, 2013
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5.0"Everybody at Vista are very nice and helpful" Richard N., Fort Lauderdale, FL May 7, 2013
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5.0 MINI Owner, Boca Raton, FL May 7, 2013
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5.0 Milady L., Pembroke Pines, FL May 6, 2013
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5.0 Dean P., Boca Raton, FL May 6, 2013
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5.0"Everyone was very nice and friendly. I recommend Vista to everyone who wants a Mini or BMW!" Nicole M., Coral Springs, FL May 6, 2013
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5.0 Kenny J., North Lauderdale, FL May 1, 2013
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5.0 Nor M., Ft Lauderdale, FL Apr 30, 2013
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4.5"Brad Kaplan was great help!" Gwendolyn G., Miami, FL Apr 29, 2013
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5.0"Amanda was very knowledgeable and made the experience fun!" Pete B., Boca Raton, FL Apr 29, 2013
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5.0 Helene M., Boca Raton, FL Apr 22, 2013
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4.5 Richard M., Parkland, FL Apr 22, 2013
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5.0 Enoch C., West Palm Beach, FL Apr 22, 2013
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5.0 Ricci Q., Boynton Beach, FL Apr 22, 2013
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5.0 Juan V., Coral Springs, FL Apr 18, 2013
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5.0 Susan H., Fort Lauderdale, FL Apr 16, 2013
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5.0"My salesman Brad is now part of the family. He helped my girlfriend buy 2 Minis and my first. He is great!" Mark L., Coconut Creek, FL Apr 15, 2013
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5.0 Catalina S., Boca Raton, FL Apr 13, 2013
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4.5 Barbara K., Madison, WI Apr 12, 2013
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5.0 Michael M., Port Saint Lucie, FL Apr 11, 2013
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5.0 Paul R., Boca Raton, FL Apr 9, 2013
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5.0 Paul R., Boca Raton, FL Apr 9, 2013
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5.0 Paul R., Boca Raton, FL Apr 9, 2013
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5.0 Paul R., Boca Raton, FL Apr 9, 2013
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5.0"Everyone was very nice and helpful. It was a very pleasant experience." Robyn P., Weston, FL Apr 9, 2013
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5.0"No pressure from salesman, and wonderful customer service." Viviana P., Plantation, FL Apr 8, 2013
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5.0 Marcy K., Miami, FL Apr 8, 2013
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4.5 Juan R., Key Biscayne, FL Apr 8, 2013
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5.0 Stacey M., Coral Springs, FL Apr 6, 2013
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5.0 Shawn U., West Palm Beach, FL Apr 6, 2013
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5.0 Maricar A., Boca Raton, FL Apr 6, 2013
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5.0 Melida W., Aventura, FL Apr 5, 2013
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4.0 Mitchell L., Boynton Beach, FL Apr 2, 2013
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5.0"Both Giorgio and Brad were awesome!" Jacquelyn H., Pembroke Pines, FL Apr 1, 2013
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4.5 Donald R., Port Street Lucie, FL Apr 1, 2013
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5.0 Mark W., Boynton Beach, FL Mar 31, 2013
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5.0 Emmanuelle B., Miami Beach, FL Mar 27, 2013
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5.0 Rodolfo D., Miami, FL Mar 26, 2013
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5.0 Lori F., Highland Beach, FL Mar 24, 2013
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4.5 Daniel C., Coral Springs, FL Mar 20, 2013
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4.5"appreciate that the sales staff left us alone to discuss the car and payment options- no high pressure "hanging over our shoulder"" Timothy and Sharon K., Stuart, FL Mar 20, 2013
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5.0"Excellent experience. My sales agent an her manager are by far the best i have ever worked with. Thank you." Mariana V., Miami, FL Mar 17, 2013
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5.0 Lloyd F., Boca Raton, FL Mar 17, 2013
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5.0 Robert S., Boca Raton, FL Mar 17, 2013
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5.0 Tonya W., Coral Springs, FL Mar 14, 2013
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4.0"The payment we were quoted and agreed upon was changed by phone 20 minutes later after we went home to empty out our trade in. We were told that it must've been a computer error, We were very distressed to say the least, upset and felt that we might be being taken advantage of. After some discussion a new payment was agreed upon by all, However it was more than I had originally agreed to" Sandra B., Pompano Beach, FL Mar 12, 2013
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4.5"Amanda was very knowledgeable and great to work with." Gerda S., Boca Raton, FL Mar 12, 2013
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4.5"My salesman did not fax my new car info to my insurance company, I called my local insurance company instead. I want to know when I can get the new car registration ?" Christina H., Hollywood, FL Mar 5, 2013
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5.0 Zachary A., Coral Springs, FL Mar 4, 2013
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4.5 Brent M., Weston, FL Mar 4, 2013
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5.0 Cristina G., Parkland, FL Mar 2, 2013
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5.0 Lawrence C., Coral Springs, FL Feb 26, 2013
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5.0 Joselito P., N Miami Beach, FL Feb 26, 2013
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5.0 Tara A., Coral Springs, FL Feb 25, 2013
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5.0"Delightful and always pleasant!" Joanne A., Boca Raton, FL Feb 18, 2013
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5.0 Douglas G., Delray Beach, FL Feb 18, 2013
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5.0 Michael R., Sunrise, FL Feb 17, 2013
Service Rating
4.6
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4.5 Nancy W., Boca Raton, FL May 13, 2013
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5.0 Ann June A., Coconut Creek, FL May 13, 2013
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5.0"Casy and Josh handled our problem about as fast and smooth as possible." Jeffrey P., Boca Raton, FL May 13, 2013
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5.0"This was my 1st service on my Mimi. William, my service rep was very friendly, efficient and courteous. The work was performed on time ..easy transaction!" Judith S., Deerfield Beach, FL May 12, 2013
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5.0 Melba P., Deerfield Beach, FL May 11, 2013
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5.0"Casey got me in right away; and provided outstanding service. I felt he went the extra mile. I had planned to wait for the car but he and the salesman, Brad, had a loaner waiting for me. Very much VIP! A+++" Charles (Noojin) W., Deerfield Beach, FL May 11, 2013
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5.0 Salena F., Hollywood, FL May 10, 2013
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5.0 Michael H., Coral Springs, FL May 10, 2013
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2.0"There was absolutely no communication from my Service Advisor on the progress of my car. There were multiple days when he told me my car would be ready and when it was not ready on that day he did not communicate that fact to me. Even worse, when I would call in to talk to him, I would inevitably get his voicemail. When I would leave a voicemail he would not respond within 24 hours. He was difficult to deal with and not very pleasant. When there were delays in my car being ready he blamed it on my insurance, however when I spoke to my insurance provider they told me my Service Advisor was requesting parts that were more expensive and ornate than I initially had, which was leading to some of the delays. Overall my car took twice as long to be ready as initially indicated. I scheduled multiple days planning to pick up my car, only to find out it would not be ready on said day. This was very unpleasant, especially since I work a busy schedule that does not allow for that type of unexpectedness in my schedule. I was generally not very happy with my service." Aaron C., Boca Raton, FL May 8, 2013
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3.5 Jeffrey F., Tamarac, FL May 7, 2013
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5.0 Stacey S., Coconut Creek, FL May 6, 2013
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5.0 Harriet H., Delray Beach, FL May 6, 2013
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5.0"jim Cochiloa is very professional" Jay G., Coral Springs, FL May 6, 2013
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4.5"Found the security guard a little abrupt. Also talking on his cell phone while working. If not for that I would have rated a level 5. Casey is an outstanding employee. He deserves special recognition." Howard S., Coconut Creek, FL May 6, 2013
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5.0 Kasey K., Boca Raton, FL May 6, 2013
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4.0 Sarah M., Boca Raton, FL May 6, 2013
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5.0"AWESOME STAFF..." Joseth J., Pembroke Pines, FL May 6, 2013
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5.0 Cindy S., Coconut Creek, FL May 5, 2013
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5.0 David D., Coconut Creek, FL May 5, 2013
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5.0"Fast, and great job!" Pete B., Boca Raton, FL May 4, 2013
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3.0 MINI Owner, Deerfield Beach, FL May 2, 2013
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3.0 MINI Owner, Pompano Beach, FL May 1, 2013
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4.5"Got a courtesy car" Ann C., Oakland Park, FL Apr 30, 2013
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3.0 Robert L., Deerfield Beach, FL Apr 30, 2013
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5.0"They were great. Covered a warranty issue that would have been up in 4 days. And were faster than they promised. xoxoxoxo to them" Julia J., Boca Raton, FL Apr 29, 2013
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1.5 MINI Owner, Pompano Beach, FL Apr 27, 2013
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5.0 Stephen F., Boca Raton, FL Apr 26, 2013
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4.5 Paul L., Jupiter, FL Apr 25, 2013
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5.0 Lino M., Parkland, FL Apr 25, 2013
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5.0"i love my mini and my sales rep brad kaplan" Polly F., Pembroke Pines, FL Apr 25, 2013
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5.0"Amanda was extremely knowledgeable about the vehicles. She was also friendly to work with which made the purchase easier." MINI Owner, Boca Raton, FL Apr 24, 2013
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5.0"No words can describe" Deborah W., Boca Raton, FL Apr 22, 2013
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5.0"Vista Mini's service is by far the best .... and most of that credit should be awarded to Casey .... his people skills are the hallmark for many to follow.... Thank you again for a wonderful experience... I have bought vehicles in the past, and I made fruitful recommendations to friends...I would never hesistate to buy from you again...." Jose A., Pompano Beach, FL Apr 22, 2013
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4.5 Ernestina M., North Miami, FL Apr 21, 2013
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4.5"My experiences with both Bill and Casey have been consistently great. They are friendly yet efficient and always completely address any issues that I've had." Rick V., Pompano Beach, FL Apr 21, 2013
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5.0 David H., Lake Worth, FL Apr 21, 2013
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5.0 Donald R., Port Street Lucie, FL Apr 20, 2013
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5.0"Casey was great!" Beatriz R., Weston, FL Apr 20, 2013
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3.5 Angela F., Ft Lauderdale, FL Apr 20, 2013
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5.0 Janice C., Delray Beach, FL Apr 19, 2013
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5.0 Sylvia B., , Apr 19, 2013
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5.0 Cristina G., Parkland, FL Apr 18, 2013
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5.0 Larry F., Delray Beach, FL Apr 17, 2013
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5.0 Bonni S., Boca Raton, FL Apr 16, 2013
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5.0 Mark B., Pompano Beach, FL Apr 16, 2013
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5.0"Casey handled the situation wonderfully, got me in and out ..." Stephanie G., Boca Raton, FL Apr 16, 2013
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5.0 Geoffrey B., Bonita Springs, FL Apr 15, 2013
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5.0"Casey is great" Nancy C., Tamarac, FL Apr 15, 2013
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5.0 Diana K., Coral Springs, FL Apr 15, 2013
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4.5 Elizabeth Z., , Apr 15, 2013
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4.5 Stacey M., Coral Springs, FL Apr 14, 2013
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4.5"Everything was perfect as usual" MINI Owner, Boca Raton, FL Apr 14, 2013
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5.0 Sianeth M., Hialeah, FL Apr 14, 2013
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4.5"Problem with tire ." Donna H., Boca Raton, FL Apr 14, 2013
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4.0"I waited quite a while for my car after dropping off the loaner. Three people who arrived after me had already left with their cars, so when I went to ask about mine the response on the walkie talkie from the gentleman at the counter was in Spanish that they couldn't find my car. Who seemed like he was managing that area immediately found my car for me afterwards, but it was odd to have to wait that long to then have to ask - no one told anyone they couldn't find it." Michelle H., Fort Lauderdale, FL Apr 11, 2013
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4.5 Danielle F., Sanford, FL Apr 11, 2013
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5.0"had the redesigned clutch installed in my countryman all4 2012" Bruce E., Boca Raton, FL Apr 9, 2013
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5.0 Lynel T., Ft Lauderdale, FL Apr 9, 2013
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5.0 Ben B., Ft Lauderdale, FL Apr 7, 2013
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5.0 Jennifer R., Miami, FL Apr 6, 2013
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5.0 Carlos M., Duluth, Ga Apr 5, 2013
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3.5"Everything was great except for not having a rental car available until an hour after my car had been dropped off. Once they had one available, it was not cleaned - inside or out." MINI Owner, Coral Springs, FL Apr 5, 2013
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3.5 Kevin M., Boynton Beach, FL Apr 4, 2013
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5.0 Dominic U., Key West, FL Apr 3, 2013
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5.0 Jacky G., Parkland, FL Apr 1, 2013
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5.0 Laura T., Lake Worth, FL Apr 1, 2013
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5.0 Brad K., Delray Beach, FL Apr 1, 2013
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5.0 MINI Owner, Margate, FL Mar 30, 2013
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5.0 Farah S., Miramar, FL Mar 30, 2013
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5.0 Judith Anne J., Pompano Beach, FL Mar 29, 2013
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3.5 Marie Mae A., Pompano Beach, FL Mar 27, 2013
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4.5 Christa T., Parkland, FL Mar 26, 2013
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5.0 Nancy F P., Highland Beach, FL Mar 26, 2013
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5.0 Joseph C., Deerfield Beach, FL Mar 26, 2013
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5.0"Casey Finn For President !" Mitchell L., Coral Springs, FL Mar 26, 2013
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5.0 Alexander L., PEMBROKE PINES, FL Mar 25, 2013
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5.0"My service experience is always a very good one." Felix H., Pompano Beach, FL Mar 24, 2013
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4.5 Angel M., Hallandale, FL Mar 23, 2013
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5.0 Mark B., Tamarac, Fl Mar 23, 2013
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5.0"Always great service!!!" Ian H., Pembroke Pines, FL Mar 21, 2013
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5.0 John M., hypoluxo, FL Mar 21, 2013
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5.0 Tammy N., Boca Raton, FL Mar 20, 2013
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4.0"Everything went fine. I was just unaware that I would need the work completed that was done and would spend the amount I spent, and would wait as long as I waited for my car, at the time I made my appointment. However, I do understand that my advisor cannot know any of this until he looks at my car." Debra F., Parkland, FL Mar 19, 2013
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5.0"CASSIE IS THE REASON I TRUST YOUR DEALERSHIP AND COME BACK OVER AND OVER. HE DOUBLE CHECKS FOR ME THAT ALL HAS BEEN DONE CORRECTLY." Helene R., Tamarac, FL Mar 17, 2013
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5.0 Abby M., Boynton Beach, FL Mar 17, 2013
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5.0"Very easy process, mini looks like new" Jason M., Parkland, FL Mar 15, 2013
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5.0 Kenneth A., Coral Springs, FL Mar 15, 2013
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1.5 Karl R., Boynton Beach, FL Mar 15, 2013
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2.0"The MINI advisor was respectful, cooperate and very nice. However, that was the only person that had a clue about customer service. The so called 'valet' service was horrible. It was disorganized, verging on non-existing, unhelpful and seemed to not care much about working. The valet area was filled with cars, and yet, it was 8 AM and there were no customers other than myself. But the unhelpful valet could have been overlooked if the actual service was done right and the security guard in the valet area had not been rude and condescending. I took my car to the service department because an engine light had turned on, and the manual said to take it to dealer right away (mind you I drive a 2012 MINI Cooper). When the service was supposedly r" Ilse P., Hialeah, FL Mar 14, 2013
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5.0 Peggy P., West Palm Bch, FL Mar 12, 2013
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5.0 Kenneth W., Boca Raton, FL Mar 12, 2013
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5.0"Casey was excellent, and everyone I was in contact with was very courteous and helpful. Thank you" Maisie P., Boca Raton, FL Mar 11, 2013
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5.0 John K., Lighthouse Point, FL Mar 11, 2013
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5.0 John R., Parkland, FL Mar 10, 2013
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5.0 Jaime H., Sunrise, FL Mar 9, 2013
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5.0 Domenico L., Bay Harbor Islands, FL Mar 9, 2013
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2.0"The ratling from both underneath the car and from the passanger door were not fixed, even after almost 1 week of repair time." Alexandre C., Miami, FL Mar 8, 2013
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5.0 Casey F., Boynton Beach, FL Mar 8, 2013
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5.0 Stephen S., Boca Raton, FL Mar 8, 2013
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3.5"The car was in the shop for almost a week, but the work was completed under warranty and I had a loaner." Robert H., Coral Springs, FL Mar 7, 2013
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5.0 La Keisha R., MIAMI, FL Mar 6, 2013
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4.5 Carmelo P., Boca Raton, FL Mar 4, 2013
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5.0 Linda R., Coral Springs, FL Mar 4, 2013
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5.0 Michele W., Boynton Beach, FL Mar 3, 2013
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5.0 Francis S., Boca Raton, FL Mar 3, 2013
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4.0 ., , Mar 3, 2013
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2.5"Problems with computer system being down caused delay in processing my scheduled visit and loaner car process" Ellen N., Boca Raton, FL Mar 2, 2013
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5.0 Emilio L., Boca Raton, FL Mar 2, 2013
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4.5 Marsha K., Pompano Beach, FL Feb 28, 2013
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3.5 MINI Owner, Coral Springs, FL Feb 28, 2013
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5.0"The lady at the loaner car rental desk was rude and unprofessional. She complained about other customers to her co-worker while I was standing at the counter waiting for service." MINI Owner, Pompano Beach, FL Feb 24, 2013
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5.0 Michael N., Boynton Beach, FL Feb 24, 2013
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3.5"Wasn't told what i needed for a courtesy loaner so I had to wait there till car was done. When I requested earlier with my appointment that I needed a loaner." MINI Owner, Boca raton, Fl Feb 23, 2013
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3.5 Gregory M., Cooper City, FL Feb 23, 2013
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0.5 Elizabeth S., Boynton Beach, FL Feb 23, 2013
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5.0 Kathleen C., Deerfield Beach, FL Feb 22, 2013
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5.0 Chuck R., Boca Raton, FL Feb 21, 2013
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5.0 Rhonda H., Coconut Creek, FL Feb 21, 2013
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5.0 Michael R., Sunrise, FL Feb 21, 2013
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5.0 Yamerlys P., Pembroke Pines, FL Feb 21, 2013
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5.0"It was great my advisor is the best always goes above and beyond!!!!!" Mark C., CORAL SPRINGS, FL Feb 21, 2013
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5.0"I like having my Mini fixed at Vista. The service writers are good guys and nice to work with." Kenneth M., Coconut Creek, FL Feb 21, 2013
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4.0 Jeremy L., Boca Raton, FL Feb 19, 2013
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5.0 Kimberly G., Ft Lauderdale, FL Feb 18, 2013
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4.0"Time required for tire replacement under warranty seems excessive - 2+ hours. Also, would be nice to have a quiet work area (no music) to wait as I was trying to work while waiting - using phone & computer, but this was difficult with the noise level." Melissa P., Lighthouse Point, FL Feb 18, 2013
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4.5 Robert L., Deerfield Beach, FL Feb 18, 2013
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5.0 Alexa K., Deerfield Beach, FL Feb 16, 2013
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5.0 Carmen E., Deerfield Beach, FL Feb 16, 2013
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3.5 Jason P., Plantation, FL Feb 14, 2013
Vista MINI
4401 W Sample Rd
Coconut Creek ,
FL
33073
Sales: (877) 213-2629
